FAQ's
FAQ's
Common Questions Asked When Remodeling
Our team of home improvement experts is here to help with all of your home improvement questions. Each month, we’ll feature some questions from our customers to be answered by Mike Campbell, Mike Strom and Mike Ducato, three of our staff members who are committed to providing quality home improvement services. Well-established in DuPage County, IL, our offices are in Naperville along with 15,000 feet of luxury kitchen and bath showroom space.
We encourage our customers to contact us with any questions that our Mikes can answer. We look forward to hearing from you!
About The Mikes
No matter which project we undertake, our process is the same - Based on attentive, competitive and superb customer service.
Mike Ducato
Vice President of Sales
Mike Ducato has 30 years of experience with design, home improvement trends and solving design issues. Mike Ducato works as a design consultant, assessing clients needs and wants and helps customers from concept to completion with home projects. He also visits job sites to assure quality control and coordinates with the Reliable Home Improvement design team members to ensure the best design is achieved.
Mike Strom
Production Manager
Mike Strom has 30 years of experience in all aspects of construction projects. He is our team problem solver with customer satisfaction at top of mind. As a liason between architects, traders and customers, Mike Strom schedules all jobs, maintains customer contact on constant basis, oversees all trades and handles all problems that may arise in the field. Mike Strom is our go-to person for all field operations.
Mike Campbell
Operations Manager
Mike Campbell has more than 40 years experience with residential remodeling, customer service as well as a vast amount of knowledge in sales and home design. We can count on Mike Campbell to handle procedure development, process management, ensuring a timely process for our customers and ensuring customer satisfaction.